Impact and Future of Multi platforms & Infrastructures in the Digital Age
In the past 20 months amid COVID19 many businesses had no options to switch only to digital transactions. The new normal was “Digital Only” for businesses.
One of the important primary goals of any platform is too consolidated and deliver creative useful and attractive product further consumer
With the rapid increase in the digital transformation and business requirements the multiplatform infrastructure or multi cloud infrastructures had gained a major uptrend over the past few months. It would be inadequate to comment on the requirement without understanding the nuances which boosted this surge and lead to new uptrend.
Now let's understand the reasons of requirements for infrastructure in the digital era.
Gone are the days when customers voice was recorded and never heard, today with the help of artificial intelligence and machine learning many call centres are replaced by selfhelp bots enabling customer service on the fly. The translation of customer requirements to production movement, change management which took literally few months have condensed from months, weeks to days. To keep up with customer requirement and workloads multi source platforms and infrastructures were the only option.
One of the important primary goals of any platform is to consolidate and deliver creative useful and attractive products for consumer. Today software developers Consume compute and memory without much difficulty by just taking a simple tenant in a cloud for testing. These platforms offer many useful tools which can be used without affecting the production and having customer requirements in the road map.
The consumer demand can be easily fulfilled through multiple platforms involving complex infrastructures which can be Consolidated, Simplified, and delivered.
Today corporates cannot survive without digitally transforming business cases which were done either through manual process or low level automation. The future dwells in the hands of technology which helps in their innovative infrastructure which can self provision and heal by itself to support the growth of the organization.
All these cannot be done without an innovative architecture throughout the organization from planning to execution. Innovation does not mean by provisioning a new hardware or software to manage the existing workloads. Innovation means different things for different corporate leaders for example for CEO it is enabler to deliver beyond customer requirement, for CTO its delivering strategic value to business and CFO do more with less. The underlying thought of all these leaders is to have impact on customer journey with SMART innovations.
Limitations in platform
As we discussed in our previous sections that innovation must deliver beyond customer requirements. Requirements which come from multiple businesses and vertical heads needs to be deployed randomly through CI/CD pipe which needs highly scalable and highly efficient platforms. Now many platforms have tenant-based solutions, while these solutions have many limitations. There is no one stop solution which can resolve all typical business use cases. Multiple platforms enable integration across businesses which can fulfil customer requirements and solutions.However, the catch is Seller lock in period for moving out of the platforms through contractual agreements.
In a multiple multiplatform paradigm, the constraint of using different frameworks are overcome and takes advantage of best practices which means develop once deploy anywhere. This also ensures better accessibility and multiple level testing which can be distributed widely for better tracking
Improved market reach
The potential advantage of having multiple platforms is to have greater reachability and not limited to Consumers only. This also has many advantages to put the product of an organization in a better stand. for example,with multiplatform which offers many readily available customer centric solutions cancut the delivery time by 50%. This does not only cater to manufacturing or services sectors it also works for many financial services and customer intensive requirements. Only the early movers have the edge to reach the masses which is achieved through Multi platforms. Dependence on single platforms can prove disastrous if the infrastructure fails to respond.
As we have understood various advantages and disadvantages of multiplat form and infrastructures in the current era which is inevitable despite many short comings.
While there's a surge in customer demand and limitations in the infrastructures there is attraction towards multiplatform and infrastructures which facilitates the corporates to make customer friendly and cost-effective solutions in the long run.
While it is difficult to predict if this will be a euphoria moment for the organization, well it’s too early to judge the future.