Thomas Waltair
Head - Group Product Engineering
Within this realm, the London-based Neptune Software Group, established in 1999 shines as trailblazer, offering tailored systems that are scalable, versatile, and compliant. Since its establishment, the company has been silently shaping the banking tech segment with its cutting-edge, mission-critical core systems, designed to align with the varied needs of different financial institutions to offer end-to-end services. With a vast presence in the UK, India, and several sub-Saharan African countries including Kenya, Tanzania, Uganda, Ethiopia and Nigeria, the firm has served over 8 financial institutions worldwide.
Designing Advanced Software Systems
With a legacy of delivering advanced mission-critical core systems to the banking and financial services sector, the company is driven to achieve its foundational vision of revolutionizing core banking solutions by focusing on customer-centric approaches. Where other solution providers focused on product-based models, Neptune’s customer-centric model stood out as a game changer. It empowered financial institutions with high-performance, innovation-driven, scalable solutions capable of being deployed swiftly, and in stages, as needed. Neptune’s flagship offering known as Rubikon Universal Core Banking Solution has been designed with this aim.
This solution delivers business oriented, sector-specific frameworks that are suited for the particular needs of banks and financial institutions of different sizes. The Rubikon also shines for its unique structure, based on modern open technology, which allows banks and financial institutions to incrementally deploy the solution. Whether a bank or financial institution is looking for a comprehensive universal banking system, or for system solutions for modular application services, this system can be tailored and deployed accordingly.
“With over two decades in the industry, we have delivered end-to-end solutions globally, demonstrating our capability to empower clients with high performance, scalable solutions. Our Rubikon banking solution offers greater operational efficiency, high performance, agility and exceptional customer service across all channels”, shares Thomas Waltair, Head (Group Product Engineering), Neptune Software Group.
Rubikon’s broad range of tools cover front-to-back office operations, including credit applications, retail banking, treasury management, and digital banking services. The flexible platform facilitates simpler adaptation to regulatory reforms
and changing market dynamics, ensuring seamless, secure access to services. The platform is equipped with business friendly features like real-time processing, integrated workflow and business intelligence. With these, it enables effortless 24/7 banking, while eliminating the need for end-of-day batch processing.
“We seamlessly merge two key components, strategic evaluation and software technology. This is the main factor that sets us apart from our competition and allows us to deliver exceptional service”, adds Waltair.
In addition to this, the company’s focus on creating financial software solutions that enable automation of business processes for banks as well as fintech organizations makes it a reliable partner for diverse client segments. The company prioritizes creating secure, regulatory compliant, and scalable platforms that facilitate smoother business operations.
A Culture of Innovation
Beyond product excellence, the company has solidified its strong position because of its culture of innovation and collaboration which translates into successful outcomes. In collaboration with clients, the company strives to understand the unique and precise needs of every bank and financial institution to which it caters. Taking this intel, the company identifies the distinctive vision of the company, and brings in expert teams in order to tailor the solutions and services to ensure its solutions fit in with the particular requirements of every business.
Within the organization, the innovation and collaboration culture is manifested through dedicated measures. It emphasizes the importance of developing specialization and fostering trust as well as commitment among all team members. Through this, it nurtures a collaborative environment which helps the team ensure successful implementation on every project, while also proactively ensuring continuous improvement of the solutions.
“Our focus is to harness our in-depth business domain knowledge and technical expertise to provide innovative end-to-end financial services solutions. We aim to entrust financial institutions with a sustainable competitive advantage by making them more resilient and effective”, adds Thomas.
By actively improving its systems aligned with the changing market expectations as well as the evolving needs of banks and financial institutions, the company is playing a pivotal role in overhauling numerous banks across various countries. Its impact has been remarkable in countries like Tanzania, Malawi, Kenya, Congo, Uganda, Zimbabwe, Zambia, Nigeria, and Ethiopia, and demonstrates the firm’s ability to deliver tailored solutions that meet diverse client needs, with agility.
Towards a Brighter Future
As a result of its focused, client-centric approach as well as the ability to design scalable, and modular solutions capable of being deployed as per client needs, the company has carved a distinguished position in the industry for itself. Its continued success and excellence have allowed the firm to be severally recognized and awarded. Its feature as one of the top 15 companies in core banking systems by Gartner, highlights the company’s significant contributions to banking technology.
Moving ahead, the company has plans for further advancing its solutions and services. One of the points of focus for the firm is advancing its product Orbit-R which is uniquely designed for microfinance institutions. The company aims to expand the product to be utilized in underserved regions such as Southeast Asia. This system will be laden with features such as offline banking sync and mobile first lending tools for an improved user experience.
Furthermore, Neptune Software Group has been steadily integrating AI and machine learning into the core workflow of Rubikon, and with this, it is enabling automatic decision-making, predictive analytics for risk management, and personalized financial services. As it moves ahead, the firm has plans for furthering these advancements, bringing more cutting-edge features such as smarter credit scoring or fraud detection into the system. Through these innovations, the company aims to align the system with the changing industry demands, fulfilling the demand for real-time, data-driven banking.
“As we look to the future, our vision is to empower clients with a sustainable competitive advantage by providing innovative business software solutions within a cost-effective bottom line. Our mission is to deliver client success through innovation, while weaving in trust and personal responsibility to all relationships”, concludes Waltair.
“We seamlessly merge two key components, strategic evaluation and software technology. This is the main factor that sets us apart from our competition and allows us to deliver exceptional service”, adds Waltair.
In addition to this, the company’s focus on creating financial software solutions that enable automation of business processes for banks as well as fintech organizations makes it a reliable partner for diverse client segments. The company prioritizes creating secure, regulatory compliant, and scalable platforms that facilitate smoother business operations.
A Culture of Innovation
Beyond product excellence, the company has solidified its strong position because of its culture of innovation and collaboration which translates into successful outcomes. In collaboration with clients, the company strives to understand the unique and precise needs of every bank and financial institution to which it caters. Taking this intel, the company identifies the distinctive vision of the company, and brings in expert teams in order to tailor the solutions and services to ensure its solutions fit in with the particular requirements of every business.
The Rubikon also shines for its unique structure, based on modern open technology, which allows banks and financial institutions to incrementally deploy the solution
Within the organization, the innovation and collaboration culture is manifested through dedicated measures. It emphasizes the importance of developing specialization and fostering trust as well as commitment among all team members. Through this, it nurtures a collaborative environment which helps the team ensure successful implementation on every project, while also proactively ensuring continuous improvement of the solutions.
“Our focus is to harness our in-depth business domain knowledge and technical expertise to provide innovative end-to-end financial services solutions. We aim to entrust financial institutions with a sustainable competitive advantage by making them more resilient and effective”, adds Thomas.
By actively improving its systems aligned with the changing market expectations as well as the evolving needs of banks and financial institutions, the company is playing a pivotal role in overhauling numerous banks across various countries. Its impact has been remarkable in countries like Tanzania, Malawi, Kenya, Congo, Uganda, Zimbabwe, Zambia, Nigeria, and Ethiopia, and demonstrates the firm’s ability to deliver tailored solutions that meet diverse client needs, with agility.
Towards a Brighter Future
As a result of its focused, client-centric approach as well as the ability to design scalable, and modular solutions capable of being deployed as per client needs, the company has carved a distinguished position in the industry for itself. Its continued success and excellence have allowed the firm to be severally recognized and awarded. Its feature as one of the top 15 companies in core banking systems by Gartner, highlights the company’s significant contributions to banking technology.
Moving ahead, the company has plans for further advancing its solutions and services. One of the points of focus for the firm is advancing its product Orbit-R which is uniquely designed for microfinance institutions. The company aims to expand the product to be utilized in underserved regions such as Southeast Asia. This system will be laden with features such as offline banking sync and mobile first lending tools for an improved user experience.
Furthermore, Neptune Software Group has been steadily integrating AI and machine learning into the core workflow of Rubikon, and with this, it is enabling automatic decision-making, predictive analytics for risk management, and personalized financial services. As it moves ahead, the firm has plans for furthering these advancements, bringing more cutting-edge features such as smarter credit scoring or fraud detection into the system. Through these innovations, the company aims to align the system with the changing industry demands, fulfilling the demand for real-time, data-driven banking.
“As we look to the future, our vision is to empower clients with a sustainable competitive advantage by providing innovative business software solutions within a cost-effective bottom line. Our mission is to deliver client success through innovation, while weaving in trust and personal responsibility to all relationships”, concludes Waltair.
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