Despite being a highly unorganized sector until recently, the security services industry has now undergone a sea change and is subject to numerous regulatory compliance requirements. While people are increasingly conscious about the security of their surrounding environments, the rapid growth of Tier-I & II cities along with increasing offices, commercial spaces, gated societies, and residential complexes countrywide has led to a heightened demand for reliable security services. Amidst such hypercompetitive market conditions, one company that stands-out is Ravi Raj Singh Security Agency (RRS Security Agency).

Based in New Delhi, RRS Security Agency was incepted in 2016 by Lt Col. Ravi Raj Singh (Retd.) who served in the Indian Army for 24 years and was part of various critical operations and insurgencies. Today, with offices in Delhi, NCR, Chandigarh, Haryana and UP, the company has successfully catered to 100+ diverse client sites, the prominent ones being MTNL, SAIL India Post, Doordarshan, DRDO, NBCC (India), Balmer Lawrie & Co. and many others.

Diverse Service Portfolio

Under the aegis of Col. Ravi (MD) and his son Rajat Singh (Director), RRS Security Agency has grown extensively and diversified into

many other verticals. The company’s offerings today include Security, Housekeeping & Manpower, Human Resource, and Facility Management Services. However, security services have been the agency’s flagship vertical wherein Col. Ravi himself trains every security personnel and ensures that they’re disciplined and work in a military fashion.

“From banks, industrial & office complexes, shopping malls, schools and hospitals, to high risk environments such defense establishments and courts, we not only look at each site with military precision, but also tailor our services as per the client’s requirements”, says Rajat Singh, Director.

We not only look at each site with military precision, but also tailor our services as per the client’s requirements

Quality & Client-centricity

To ensure that clients get the best quality service, RRS Security Agency conducts site inspection even prior to participating in a tender or quoting a price for the customer. Continuing this practice even post onboarding a client, the agency not only visits the site periodically but also carefully analyzes the premises and recommends any changes or to upgrade/downsize security personnel if necessary to ensure utmost security. Additionally, RRS Securities also installs CCTV cameras to assist its security personnel deployed in high risk sites and provides them with fingerprint scanners at entry points for enhanced security, and walkie talkies to maintain an uninterrupted communication as well.

“Maintaining a clear line of communication and timely response have been our primary differentiators in the market, where we not only respond to any query promptly, but also have a dedicated hotline for customers to reach-out to us at any time from across India”, adds Rajat.

The Way Forward

Currently having a substantial market presence in Western UP, going forward, RRS Security Agency plans to further strengthen its presence in Eastern UP, Haryana, Madhya Pradesh and Maharashtra. Also, in line with clients’ expectation to train the guards in-house, the company is looking forward to open its own training facility in Greater Noida by the end of next year. Most importantly, this esteemed organization aspires to position itself as a one-stop destination for every client requirement - right from housekeeping to security, gardening, plumbing and more.