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Inmar India Development Center: Fostering a Culture of Innovation, Inclusion & Impact

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Rajanikanth V Kesanupalli,Managing Director & Country Head

Rajanikanth V Kesanupalli

Managing Director & Country Head

The Indian IT sector has experienced a phenomenal change over the last decade. Although the need for data-driven solutions and automation continues to increase, creating an excellent work culture is now as important as creating technological innovation. Adaptation to hybrid work expectations while ensuring employee engagement and business continuity is one of the biggest challenges that companies are facing. In a rapidly changing industry that operates at scale, maintaining mental health care, open leadership and regular internal communication can become difficult.

Yet firms such as Inmar India Development Center are taking the lead showing what a people-centric, innovation-driven tech workspace can be. Its roots go back to the United States in 1980 on a mission to automate and streamline coupon settlements. It grew into a respected technology solutions company for Fortune 500 clients in retail, healthcare, and consumer goods industries.

In India, it opened its Global Capacity Center in 2017 with an explicit mandate to bring people, data, and technology together in meaningful ways that deliver superior business results. “A strong workplace culture is not built overnight it’s shaped by everyday actions, inclusive values, and a genuine investment in people”, says Rajanikanth V Kesanupalli, Managing Director & Country Head, Inmar India Development Center.

A Workplace That Stands Out for All the Right Reasons

Inmar India Development Center is not just a technology center, it’s a workplace where innovation and empathy coexist to create lasting impact. Since its inception, the organization has consciously built a work culture rooted in trust, transparency, and a thirst for learning. Its recognition as a Great Place to Work is not just a badge, but a reflection of its deep commitment to placing people at the heart of its operations while continuing to deliver high performance.

What truly sets it apart is its unique ability to balance advanced technology with genuine investment in its people. The company offers
a broad portfolio of tech-enabled solutions including AI-powered marketing platforms, intelligent digital couponing, real-time business analytics, and end-to-end supply chain optimization. Yet, equal attention is given to employee development. Programs like structured leadership pathways, cross functional learning environments, and tailored career advancement opportunities empower associates to grow both professionally and personally.

In a fast-evolving Martech and healthcare landscape, staying ahead of the curve is critical. it fosters continuous learning through internal knowledge-sharing forums, expert-led panels, and innovation labs that encourage dialogue and experimentation. Employees are not just passive recipients of knowledge they actively contribute to client workshops and thought leadership efforts, keeping the organization responsive and future-ready. “At Inmar India Development Center, growth is not vertical; it’s holistic. We want every associate to be a problem solver, innovator, and learner”, he shares emphasizing the company’s inclusive and empowering approach to success.

Inmar India Development Center exemplifies how a modern tech workplace can balance innovation with empathy, growth with grounding, and ambition with care, demonstrating that in an industry defined by rapid change, purpose-driven progress always stands out


Innovation, Well-being & a Culture That Cares

Innovation at Inmar India Development Center is not limited to product development it’s part of the culture. Staff throughout teams are encouraged to think differently, test independently, and collaborate to build. Programs such as internal hackathons and the provision of tools help create an environment where innovative ideas are encouraged. By incorporating AI and advanced analytics into everyday work, teams are encouraged to co-design solutions that really matter to clients. The success of the company is driven by a multicultural team of more than 4,000 professionals across the globe, such as data science, Martech, healthcare, and logistics experts. Their account ability, agility, and cross-functioning collaboration are important factors in formulating high impact solutions that have tangible results.

It also makes mental health and employee well-being a priority in a high-pressure tech setting. Flexible PTO, open communication, wellness activities such as marathons and stress reduction tools, and a culture of psychological safety are all provided by the company. Whether confidential support or having open communication, it works to make work-life balance achievable. Recognition came naturally. In addition to the Great Place to Work certification, it has also been awarded various awards such as the Progressive Grocer Impact Award, Drug Store News Retail Excellence Award, and Merit Awards for Business Gold for Leadership Excellence and Silver for Corporate Social Responsibility. The awards not only confirm its workplace values but also its overall contribution in tech and healthcare sectors.

Future Roadmap: Scaling with Purpose

Looking to the future, Inmar India Development Center’s vision remains sharp expand AI capabilities, enhance data-driven platforms, and scale employee development programs. The future direction is founded on sustainability, innovation, and inclusion, so both clients and associates can grow together. “Our vision is to create a workplace where technology thrives through people and people thrive through technology”, Rajanikanth concludes.