Siliconindia Magazine

Cover Story

Telus International: Dominating The Digital Solutions Industry

According to the Grand View Research Market report, the global IT services market is expected to grow at a compound annual growth rate of 9.7 percent from 2023 to 2030 to reach $2.59 trillion by 2030. The widespread adoption of cloud computing and digital technologies, high demand for cybersecurity solutions, and emphasis on innovation and automation are dynamically boosting the next-gen technology solutions companies. Also, as businesses and industries increasingly rely on technology, IT services, and customer experience solutions, providers stand to benefit from this thriving market. TELUS International (TI) has led this space for nearly two decades. In their words, “At TELUS International, we know that delivering the best customer and digital experience is crucial for...