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How Can Organizations Address Skill Shortages

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Alok Bansal, Country Head, Visionet IndiaHighly skilled in general management, turning around startup businesses, and managing multisite operations, Alok Bansal has worked as an Assistant Manager VP, Business Development Head, COO and MD for companies like Reliance Industries, Design Expo Network, Centrix Technology XL Dynamics, Altisource Business Solutions and Visionet Systems respectively

It is a known fact that new age technology like Arificial Intelligence machine learning are making it simpler and efficient for many businesses to operate and is emerging as a game changer for each industry. They have penetrated in almost every industry and embedded deeply in each one of those. Organizations of all sizes are digitalizing their operations rapidly to maintain competitiveness. Whether they are upgrading to newer technologies or venturing into the digital arena for the first time, their survival depends on successful digital transformation.

Young India with a large digitallyenabled population is asking for growth and change. It is imperative to build the skills and capabilities that are necessary to drive innovation and technologicaltransformation. Skill shortage is a clear and present threat to every organization’s digital future, for which, managed service providers(MSPs)provide the most viable solution.

MSPs provide large, agile, and flexible teams of highly trained experts to address an organization’s resourcing needs. They offer great value by taking on the risks and responsibilities associated with skill gaps and evolving business needs.

Enumerated below are the six ways by which it is addressing the shortage of skilled resources in India:

Align technology with business objectives: Continuing to rely on outdated methods or techniques may add redundancy to work. MSPs continually evaluate and suggest improvements to the company’s digital systems. It also suggests ways in which the newer technology can reduce operating costs or generate more revenue. In the times, when technology is dynamically evolving, any organization which does not follow the newage technology would eventually fail to perform well and can generate unnecessary skill shortages. The MSPs also understand the budgets of an organization and aligns that to the business goals. Thus, if the budget of the organization does not allow taking any steps forward MSP suggests alternative ways.

Continually promote and upgrade resources’skills: MSPs are responsible for training and
experience of resources no matter if the company is using the old or new technology. With MSP in an organization, the owner does not need to keep an eye on the technology trends, to upgrade employees’ technical skills. When an organization changes or updates the business application, it is the MSP that takes care that the employees are trained well to the new change in the organization. In a scenario, where the business applications are upgraded or replaced, then it’s your MSP’s reContinually promote and upgrade resources skills: MSPs are responsible for training and experience of resources, no matter if the company is using the old or new technology. With MSP in an organization, the owner does not need to keep an eye on the technology trends to upgrade employees’ technical skills. When an organization changes or updates the business application, it is the MSP that takes care that the employees are trained well to the new change in the organization. In a scenario, where the business applications are upgraded or replaced, then it’s your MSPs responsibility to ensure that the team assigned to you is fully capable of supporting them.

When an organization changes or updates the business application, it is the MSP that takes care that the employees are trained well to the new change in the organization


Minimise on-boarding time: Finding experts with the right skillset and experience in the specific industry can be time-taking and tedious which might lead to a missed opportunity. MSPs in the organization can resolve such hurdles and open up new opportunities for the company. The team can minimize the wait as it can quickly assign the ex¬pert from the resource pool and can help the company to earn revenue. By engaging your MSP’s specialists, the new project can get started in a matter of days. The MSPs will scale down the assigned team once the project is complete, providing higher ROI and better productivity.

Provides access to a pool of skilled resources: MSPs consists of a large team of experts, who can be assigned to help support the application, hardware and other digital resources. By doing so, the organisation does not rely on the availability of a single expert. The entity does not need to spend money on a highly paid team of experts to supervise the problems in the organization.

MSP supports worldwide by working 24x7: If the company has an international presence, to help clientele with global operations, it has to be available round the clock. Then having a large MSP is fundamentally vital to provide the hassle free working and allocation. The size of the team and their geographical presence allows high quality work in timely manner.

Provides flexible team composition: As an organization evolves, there is a need for an expert with specialization to support the requirement. For this, a company needs to hire new resources. MSPs helps them in providing a better solution to the company. The team seamlessly manages the transition from a support focused to an optimization focused team, and then transition back to a support focus when the project is complete.

The MSP plays an important role in uplifting the businesses and can be considered as a prominent growth engine. MSP manages a number of roles and handles functions from providing large, flexible teams to address the resourcing need of the company to offering great value. The work of MSP is often laden with challenges associated with skill gap; however it overcomes the challenges and evolves the business as per the needs. The organization is free-from complexities associated with recruiting when it partners with MSP. Today, companies irrespective of its size small or big, have understood the importance of MSP and are rapidly working with them to maintain competitiveness. Companies are efficiently managing the skill shortages with the MSP. Associating with a MSP liberates a company from many of the complexities that are associated with resource management and maintaining the team of highly compensated technology experts.